Software as a service in asia 2007
Posted By asiagender.net on July 28, 2010
This report helps address to lack of coverage by examining the key trends in the Asia Pacific and follows up in 2006. A key focus area of the report is in providing an data including market size and growth forecasts for key application segments of the enterprise SaaS market Pacific excluding Japan. A survey of 385 CIOs and IT decision-makers at small and medium enterprises Hong Kong, India, and Singapore assesses the level of awareness and adoption of SaaS in the report also profiles leading SaaS vendors in the region, their offerings and business strategies.
EXECUTIVE SUMMARY
What is Software as a Service (SaaS)? 6
Who is a SaaS Provider? 7
RESEARCH METHODOLOGY 8
Supply-side Primary Research 8
Demand-side Primary Research 8
OVERVIEW OF THE ASIA PACIFIC SAAS MARKET Traditional Enterprise Software Applications Market 10
SaaS Application Dynamics 12
Vertical Market Dynamics 14
Country Adoption Adoption Drivers 15
Barriers to Adoption 16
SAAS: PRIMARY SURVEY RESULTS 17
SaaS Awareness 17
SaaS
Adoption
Satisfaction level with SaaS Applications 22
Data Residency 23
Future Adoption Plans
KEY SAAS DYNAMICS BY APPLICATION 25
On-Demand CRM 25
ON-DEMAND CRM ADOPTION BY VERTICAL INDUSTRY 25
ON-DEMAND
ON-DEMAND CRM COMPETITION 26
Web Collaboration 27
WEB COLLABORATION ADOPTION BY COUNTRY 27
TOOLS ADOPTION
BY VERTICAL INDUSTRY 27
ON-DEMAND COLLABORATION TOOLS COMPETITION 28
ERP and SCM Applications 28
COUNTRY PROFILES 31
Australia 31
China / Hong Kong 32
India 35
Singapore 37
TYPES CHANNELS IN ASIA PACIFIC 41
SAAS & ASIA PACIFIC ISVS 43
THE ASIA PACIFIC COMPETITIVE LANDSCAPE 46
WebEx 46
RightNow Technologies 47
Oracle 47
NetSuite 47
SPRINGBOARD RECOMMENDATIONS 49
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